96 of 105 people found the following review helpful
Poor quality bits, poor customer service,
March 2, 2008 James A. Heard (San Francisco, California USA) - See all my reviews
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This review is from: Milwaukee 48-32-1500 Quik-Lok 38-Piece Hex Shank Drilling and Driving Bit Set (Tools & Home Improvement)
One of these bits snapped off on the second use, and I've used it only to drill into douglas fir, avoiding any knots.
Worse still, Milwaukee customer service does not live up to the company's vaunted reputation. I sent the bit to the local authorized service center, as directed by the website, only to be told the Milwaukee warranty doesn't cover bits.
Not satisfied, I contacted the company directly, who said they would cover it if it was defective, but I'd have to send it to the regional service center (not the same place I sent it already). I contacted the place I sent it to originally, but have not been able to get them to return it to me (despite having enclosed a return envelope, postage prepaid, when I sent it to them).
All in all, I would say the entire experience has been very disappointing, and I will not buy another Milwaukee bit.
By the way, do not imagine that you are buying domestic just because of the name - like nearly...Read more
74 of 81 people found the following review helpful
drill bits are junk,
February 5, 2008 G. Hartman "Slayer Master" (MN) - See all my reviews
This review is from: Milwaukee 48-32-1500 Quik-Lok 38-Piece Hex Shank Drilling and Driving Bit Set (Tools & Home Improvement)
I have owned this kit for 6 months now and I'm down to 3 out of the 5 drilling bits. The 2 offenders snapped off like twigs.I have never broken a bit until now. Also, the case does not hold bits in there place when transporting. (I keep mine in my tool bag which gets moved around daily). Every time I open the box bits have slid all over the place.
65 of 72 people found the following review helpful
Poor Quality - Broken bits and a Quik-Lok which will not release a bit.,
September 1, 2008 D. Walsh (BC, Canada) - See all my reviews
This review is from: Milwaukee 48-32-1500 Quik-Lok 38-Piece Hex Shank Drilling and Driving Bit Set (Tools & Home Improvement)
I have broken most of the drill bits. Often the first time the drill bit was used. The quik-lok will not release one of the driver bits making it useless.
My hobby for the past eight years is woodworking. I try to buy the best tools I can afford so I do not have to replace then a year later. I have a number of other Milwaukee products and have been pleased with the performance and quality. However this bit set is junk.