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36 of 38 people found the following review helpful: By Ron Gerber (Upland, CA USA) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: Milwaukee 48-11-2401 M12 RED LITHIUM 12-Volt Lithium-ion Cordless Tool Battery (Tools & Home Improvement) All 6 - yes 6! - of my original M12 batteries failed within several months to over a year after purchase and would not charge. I finally took them to the Milwaukee repair center as I knew they were warranted for 2 years. I took my receipts but they didn't even look at them. Popped them in a charger-and sure enough-bad. They replaced them all on the spot with no questions asked! I would recommend Milwaukee to anyone. I am hopeful that the new ones last like my other tools (including Bosch, Makita and DeWalt) and I will post an update if I have more problems-so far, so good-hopefully they have fixed whatever was causing failure. Go get yours replaced if they have failed. If you don't have a receipt, they can use the serial number for warranty. Hope this helps. 20 of 22 people found the following review helpful: This review is from: Milwaukee 48-11-2401 M12 RED LITHIUM 12-Volt Lithium-ion Cordless Tool Battery (Tools & Home Improvement) I bought a 12v drill with 2 batteries less than a year ago. I used the drill maybe a total of 30 times in the last year and the batteries will not charge any more. I get the red and green flashes on the charger. I have a Ryobi kit that I use multiple times a week that is 2 years old and it still works fine. I also have a Bosch drill that I have had for 6 yrs and the batteries are still fine. I liked the drill but I am really dissapointed in the batteries. 22 of 25 people found the following review helpful: By Jimboww (Kissimmee, FL United States) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: Milwaukee 48-11-2401 M12 RED LITHIUM 12-Volt Lithium-ion Cordless Tool Battery (Tools & Home Improvement) Milwaukee fails at quality control on this product, and doesn't seem to care either way.
I've had 2 in 5 batteries fail within a year, and even a third delivered defective. With a 60% probable failure rate, they may want to consider the value of China as a country with very cheap unskilled labor. Thank you. Update: Checked on warranty replacement. The closest Service Center is over 30 miles each way, and stated no guarantee of replacement :( >>Disappointing for the Milwaukee name brand. |