Customer Reviews
Average Customer Review
(18 customer reviews) 8 of 8 people found the following review helpful
DO NOT BUY!!!,
June 6, 2009 Michael P. Drouin "seth" (St. Louis, MO) - See all my reviews
This review is from: DEWALT DC9360 36-Volt Lithium-Ion Battery Pack (Tools & Home Improvement)
I have two DeWalt 36v batteries and after two years of mild use they will no longer take a charge. DeWalt advertises that you should be able to get 2000 charges out of these batteries. I got at the most 50. This is flawed technology. I'm now stuck with 800 dollars worth of useless tools.
26 of 32 people found the following review helpful
Great Kit but dead battery,
September 21, 2007 William J Spence - See all my reviews
This review is from: DEWALT DC9360 36-Volt Lithium-Ion Battery Pack (Tools & Home Improvement)
Great kit until I came to use the 2nd battery, first was perfect. Stuck second in charger and 3 flashing lights ( defective battery). Mailed Amazon and was told to mail Dewalt, Dewalt never answered. Called the hotline , told battery's not covered and told to contact Amazon. Send Amazon second mail and no reply.
I buy a lot of stuff from here and this is the first problem I have ever experienced but to know that there is absolutely no support for defective items is an eyeopener, now I shop with that in mind. Saving a few bucks with Amazon does not make up for a dead $143 battery.
21 of 26 people found the following review helpful
Dead right from the start - Defective with NO SUPPORT!,
September 6, 2008 D. Bradley "Disgusted Dewalt Owner" (Maryland) - See all my reviews
This review is from: DEWALT DC9360 36-Volt Lithium-Ion Battery Pack (Tools & Home Improvement)
Bought the large combo kit. The first battery lasted about 10 minutes, and then nothing. The second battery never worked at all. Now both give me the "3 rapid blinking lights" indicating dead batteries. No help from Amazon, and none from Dewalt. I own so much Dewalt equipment, I don't want to begin to count them. But when something like this happens, it tarnishes their reputation to me so badly that I have serious doubts I would ever buy one of their products again. Now I have a $1000 investment that, just like these batteries...is TRASH.